Returns policy

Returns

Returns can be easily made by sending an email to hello@badaam.co with a reason for the return. Returns can only be made after 5 days of receiving the order. Please see the exchanges section below for an alternative option. Remember Badaam garments are all handwoven and made by humans. An error in the weave, slight texture or colour will not be a valid reason for a return.

Badaam will not issue a refund until return merchandise has been received. Merchandise should be returned in an unused condition with all the packaging and tags attached. International and domestic shipping is the responsibility of the customer. Badaam reserves the right to refuse returned merchandise if it is not in resale condition.


Exchange

We provide exchanges or a credit note if you are not happy with your garments. The exchange offer must be equal or higher than the returned item. If there are sizing issues we provide a size chart range of alternative sizes.

No refunds can be made on sale or discount items (including promo codes). Badaam will not issue a credit note until all merchandise has been received and is in resale condition.